At Accounting Solutions, we strive to provide high-quality software products and accounting-related services. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our website.
- Software License Refunds (QuickBooks Products)
• All software licenses purchased through our website are issued and fulfilled by Intuit (QuickBooks).
• These products are subject to Intuit’s official refund policy, which generally includes a: 60-day money-back guarantee (where applicable)
Important Notes:
• Refund requests for software licenses must comply with Intuit’s terms and conditions.
• We act as an independent reseller, and final approval of refunds for software lies with the product provider.
• Once a license key is delivered and activated, refunds may be restricted or denied.
- Service-Based Refunds (Support & Consultation)
We offer various services including:
• Setup & installation
• Bookkeeping assistance
• Consultation services
Refund Eligibility:
• Refunds for services will only be considered if:
o The service was not delivered as promised, or
o A request is made before the service has been fully rendered
Non-Refundable Situations:
• Services already completed or partially delivered
• Customer dissatisfaction due to factors outside our control
• Incorrect information provided by the client
• Change of mind after service delivery has started
- Subscription Services
For any subscription-based services:
• Refunds are not provided for ongoing or recurring subscriptions once billing has been processed
• You may cancel future billing at any time before the next billing cycle
- Duplicate or Accidental Payments
If you believe you were charged incorrectly:
• Contact us within 7 days of the transaction
• Verified duplicate or accidental payments will be refunded promptly
- Refund Process
To request a refund: - Email us at: [Insert Email Address]
- Provide:
o Order ID / Invoice number
o Reason for refund request
o Supporting details (if applicable)
Processing Time:
• Refund requests are reviewed within 3–7 business days
• Approved refunds may take 5–10 business days to reflect, depending on your payment provider
- Chargebacks
• Customers are encouraged to contact us before initiating a chargeback
• Unauthorized chargebacks may result in:
o Suspension of services
o Denial of future transactions
- Limitation of Liability
• We are not responsible for refund delays caused by:
o Third-party payment processors
o Software providers (e.g., Intuit)
• Our liability is limited to the amount paid for the specific product or service
- Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.
Need help?
- Contact Information
For any refund-related queries, contact:
Accounting Solutions
📧 Email: info@asktostech.online
📞 Phone: +1-877-294-9645 or +0808-501-3922